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Privacy Policy

Privacy Policy

Last updated: March 2026

This policy explains how personal information is collected, used, and protected when visiting www.pawdejaneiro.ca or contacting Paw de Janeiro to book dog walking or grooming services in Aurora, Newmarket and East Gwillimbury, Ontario.

Paw de Janeiro is committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation.

1. Accountability

Paw de Janeiro is responsible for the personal information under its control. The designated privacy officer is:

Aline Dala Valle, Owner, Paw de Janeiro Email: administrative@pawdejaneiro.ca Phone: 365-654-2800

Any privacy-related questions, requests or complaints should be directed to this contact.

2. Data collected

Only the data needed to provide services securely and effectively is collected, including:

  • Name, email address, phone number, and service location (provided through contact or booking forms)

  • Information about the pet(s), if relevant to the requested services

  • Technical data such as IP address, browser type, and device information (collected automatically via cookies or analytics tools)

  • Any other information voluntarily shared

3. Consent

By submitting a contact form, booking request, or any other form on this website, you consent to the collection, use and disclosure of your personal information as described in this policy.

Where personal information is collected for a specific purpose, consent is obtained at the point of collection. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting administrative@pawdejaneiro.ca. Please note that withdrawing consent may affect our ability to provide certain services.

4. Purpose of Data Collection

Personal data is used strictly to:

  • Respond to messages and booking requests
  • Deliver requested services
  • Send relevant service-related communication
  • Improve site performance and user experience
  • Comply with legal obligations, if necessary

5. Data Sharing

Personal information is not sold or shared with third parties, except in the following cases:

  • With trusted service providers (e.g. web hosting, email services, analytics) under confidentiality agreements
  • When required by law or legal authorities

6. International Data Transfers

Paw de Janeiro uses third-party tools and services — including Google Analytics and email platforms — whose servers may be located outside Canada, including in the United States. When personal information is transferred internationally, Paw de Janeiro ensures that comparable privacy protections are in place through contractual or other means, consistent with PIPEDA requirements.

By using this website and submitting personal information, you acknowledge that your data may be processed in jurisdictions outside Canada.

7. Cookies and Analytics

This website uses cookies and similar technologies for the following purposes:

Essential cookies: Required for basic site functionality. These cannot be disabled.

Analytics cookies: Used to understand how visitors interact with the website. This site uses Google Analytics to collect anonymised traffic data such as pages visited, time on site and general location. No personally identifiable information is collected through analytics.

You can manage or disable cookies at any time through your browser settings. Disabling cookies may affect certain features of the website. 

8. Data Retention

Personal information is retained only as long as necessary to fulfill service or legal requirements. After that, data is securely deleted or anonymized.

9. Data Security

Appropriate technical and organizational measures are in place to protect personal data from unauthorized access, alteration, or loss.

10. Breach Notification

In the event of a data breach that poses a real risk of significant harm to individuals, Paw de Janeiro will:

  • Notify affected individuals as soon as reasonably possible
  • Report the breach to the Office of the Privacy Commissioner of Canada, as required by law
  • Maintain a record of all breaches, regardless of whether notification is required

If you believe your personal information has been compromised, please contact us immediately at administrative@pawdejaneiro.ca.

11. Your Rights

Under PIPEDA, individuals have the right to:

  • Access their personal information held by Paw de Janeiro
  • Request corrections or updates to inaccurate information
  • Request deletion of their data, unless restricted by legal or contractual obligations
  • Withdraw consent to the collection or use of their data at any time
  • File a complaint with the Office of the Privacy Commissioner of Canada if they believe their privacy rights have been violated

Office of the Privacy Commissioner of Canada

Website: www.priv.gc.ca Toll-free: 1-800-282-1376

To exercise any of these rights, contact: administrative@pawdejaneiro.ca